Privacy Policy

This policy applies to all visitors, commercial clients, prospective purchasers, contractors, suppliers, and job applicants who interact with AME Storage Solutions LLC across our digital channels, telephone hotlines, corporate offices, and warehouse fabrication facilities in the United Arab Emirates, Saudi Arabia, and Oman.

By submitting your details through our quote forms, scheduling a site visit, or engaging in business transactions with us, you acknowledge that your personal and corporate information will be processed in accordance with this Privacy Policy.

The entity legally responsible for determining the purposes and means of processing your personal data (the "Data Controller") is:

We process your personal information in strict adherence to UAE Federal Decree-Law No. 45 of 2021 on the Protection of Personal Data (PDPL), as well as relevant commercial regulations issued by the UAE Data Office and regional data privacy frameworks across the GCC.

We ensure that all data is processed lawfully, fairly, and transparently, collected exclusively for specified and legitimate engineering/commercial purposes, kept accurate, and retained only for as long as necessary.

We collect information you directly provide to us, as well as certain data automatically captured through your use of our digital platforms:

A. Information You Voluntarily Provide

• Contact Details: Full name, professional job title, company name, corporate email address, landline phone number, and mobile/WhatsApp number.
• Warehouse & Project Specifications: Facility location (e.g., Dubai Industrial City, Sharjah, JAFZA, KIC Ajman, Riyadh, Muscat), clear building height, slab load ratings, storage requirements (pallet racking, mezzanine, cantilever, drive-in), pallet dimensions, and CAD drawings.
• Commercial & Billing Data: Trade license copies, Tax Registration Number (TRN) for VAT compliance, company billing address, payment details, and authorized signatory signatures.
• Job Application Information: Curriculum vitae (CV), educational qualifications, past employment records, and references submitted for advertised job vacancies.

B. Information Collected Automatically

• Device & Usage Information: IP address, device type, browser specifications, operating system, pages visited on ameracking.com, duration of visits, and referring URLs (analyzed in aggregated form via Google Analytics 4).
• Cookies & Local Storage: Functional cookies used to remember user preferences and session metrics (detailed in our Cookies Policy).

We process your personal and commercial data on the following legal grounds:

• Contract Performance: To prepare technical quotations, calculate beam/upright structural capacity, execute supply & installation agreements, fabricate racking systems, schedule delivery, and perform site commissioning.
• Legitimate Commercial Interests: To respond promptly to callback inquiries, maintain project records, deliver after-sales structural inspection services, manage commercial relationships, and enhance our website performance.
• Legal & Regulatory Obligations: To comply with UAE Federal Tax Authority VAT invoicing standards, occupational safety filings, and commercial accounting regulations.
• Explicit Consent: Where you opt in to receive engineering white papers, technical bulletins, or promotional email announcements. You may withdraw consent at any time.

We may share necessary project details with:

• AME Group Affiliated Companies: Including AME Logistics Systems (Kingdom of Saudi Arabia) and AME Project Services (Sultanate of Oman) for regional execution and cross-border site assembly.
• Logistics & Transport Haulers: Vetted freight, trailer, and crane logistics partners tasked with delivering heavy structural steel components to your job site.
• Structural & Civil Engineering Consultants: Third-party certified structural inspectors or municipal engineers who certify mezzanine floor slabs and racking anchoring.
• Statutory & Law Enforcement Authorities: When required by binding legal process, UAE court order, or governmental audit.

Because AME Group operates manufacturing, distribution, and assembly facilities across the UAE, Saudi Arabia, and Oman, your project details may be accessed by authorized AME technical personnel in these GCC jurisdictions.

All cross-border transfers comply with Chapter 5 of the UAE PDPL, ensuring that destination jurisdictions offer adequate legal protections and that appropriate contractual data protection safeguards are in place.

We retain your personal and commercial data only for as long as necessary to fulfill the purposes for which it was gathered:

• Project Engineering Records & Warranties: Retained for a minimum of 10 years to support structural racking warranty claims, annual SEMA inspection histories, and building maintenance records.
• Financial & VAT Tax Invoices: Retained for a minimum of 5 years as required by UAE Federal Tax Authority (FTA) audit mandates.
• General Inquiries & Quotations: Retained for 2 years from the date of issuance to facilitate historical project re-evaluation.
• Unsuccessful Job Applications: Retained for up to 12 months for prospective future openings, unless deletion is requested earlier.

We implement robust physical, electronic, and managerial safeguards to protect your personal information against unauthorized access, alteration, disclosure, or destruction:

• Industry-standard SSL/TLS encryption across all web sessions and form submissions on ameracking.com.
• Role-based access controls restricting customer and project files strictly to authorized engineering, estimating, and project management personnel.
• Regular system vulnerability scans, secure database firewalls, and encrypted automated backup protocols.

Under the UAE Personal Data Protection Law (PDPL) and applicable data regulations, you are entitled to exercise the following rights regarding your personal information:

• Right of Access: Request confirmation as to whether we process your data and obtain a copy of the information held.
• Right to Rectification: Request the correction of inaccurate, incomplete, or outdated personal information.
• Right to Erasure ("Right to be Forgotten"): Request the deletion of your personal data where retention is no longer legally justified.
• Right to Restrict or Object: Request the limitation of processing or object to direct marketing communications.
• Right to Data Portability: Receive your personal data in a structured, commonly used, and machine-readable format.
• Right to Withdraw Consent: Withdraw your consent at any time where processing is founded upon consent.

To exercise any of these rights, please submit a written request to info@ameracking.ae.

Our website utilizes cookies and similar tracking technologies to guarantee technical functionality, analyze traffic volume, and optimize page performance. For granular details on the specific cookies we employ, please review our comprehensive Cookies Policy.

For any inquiries, feedback, or grievances relating to our data privacy practices or this policy, please reach out to our corporate team: