Terms & Conditions

These terms constitute a legally binding agreement between you and AME Storage Solutions LLC (Registered in the United Arab Emirates with headquarters in Ajman and regional operational hubs across Sharjah, Dubai, Saudi Arabia, and Oman).

If you are accepting these terms on behalf of a company, partnership, government authority, or other commercial entity, you represent and warrant that you possess the full legal authority to bind such entity to these conditions.

AME Storage Solutions designs, engineers, manufactures, imports, supplies, and installs industrial storage solutions and warehouse infrastructure, including but not limited to:

• Heavy-Duty Pallet Racking: Selective Pallet Racking, Double Deep, Drive-In/Drive-Through, VNA (Very Narrow Aisle), Push-Back, and Radio Shuttle systems.
• Shelving Systems: Medium-Duty Longspan Shelving, Light-Duty Slotted Angle, Boltless Shelving, and Multi-Tier Shelving installations.
• Specialised Storage Structures: Structural Steel Mezzanine Floors, Rack-Supported Platforms, Cantilever Racking, Automated Storage and Retrieval Systems (ASRS), and Pallet Live Flow systems.
• Technical Engineering Services: CAD warehouse space planning, 2D/3D layout simulations, slab load capacity verification, seismic and wind load calculations, and annual rack safety inspections.

All quotations, budgetary estimates, and proposals issued by AME Storage Solutions LLC are subject to standard commercial terms:

• Validity: Standard written quotations remain valid for a period of 30 calendar days from the date of issuance due to international steel commodity market fluctuations.
• Confirmation: An order becomes legally binding only upon written acceptance through a countersigned Proforma Invoice (PI), formal Supply & Installation Agreement, or confirmed Purchase Order accompanied by the stipulated advance payment.
• Design Revisions: Any alterations to building dimensions, column spacings, clear ceiling heights, forklift truck specifications, or pallet weights after quotation acceptance may necessitate an engineering recalculation and commercial variation order.

All prices quoted are in UAE Dirhams (AED) for transactions within the UAE, or in SAR / OMR / USD for regional contracts.

• Value Added Tax (VAT): Unless specifically noted as VAT-inclusive, all prices are net of UAE Value Added Tax (currently 5%), charged in accordance with UAE Federal Tax Authority (FTA) statutory regulations.
• Standard Payment Milestones: 50% Advance with official Purchase Order, 40% upon readiness of materials prior to site dispatch, and 10% upon completion of site installation and joint punch-list sign-off.
• Late Payments: Any delayed balances beyond agreed credit periods shall accrue administrative and commercial interest at the prevailing legal rate permitted under UAE Federal commercial law.

The Client is solely responsible for ensuring the project premises are fully prepared prior to the scheduled mobilization of materials and our installation teams:

• Concrete Slab Certification: The warehouse concrete floor slab must possess adequate compressive strength (minimum 25–30 MPa) and load-bearing capacity to safely sustain concentrated upright footplate point loads. Slab levelness must adhere to standard industrial tolerance (DIN 18202 or equivalent).
• Site Utilities & Access: The Client shall furnish uninterrupted free-of-charge single-phase/three-phase electrical power, adequate lighting, water, clear unloading bays, unobstructed ingress/egress, and a dry, secure storage staging area.
• Civil Defense & Statutory Approvals: While AME provides structural drawings and calculations adhering to UAE Civil Defense safety aisles and sprinkler clearance norms, the Client remains responsible for obtaining facility-level tenant municipal licenses, Civil Defense permits, and building clearance approvals.

Installation is carried out by certified, factory-trained AME rigging and erection teams adhering strictly to UAE Occupational Health and Safety regulations:

• All anchor bolting into the warehouse concrete slab is executed using heavy-duty certified chemical or mechanical expansion anchors.
• Upon completion of physical assembly, a joint inspection shall be conducted by authorized representatives of both parties.
• A formal Handover Certificate shall be executed. Any minor cosmetic snags that do not impair structural stability or safe operational usage shall not justify withholding handover certification or final milestone payment.

The Client expressly undertakes:

• To train all warehouse forklift truck operators in safe racking clearance and handling protocols.
• Never to reconfigure beam elevations, remove horizontal/diagonal bracing, or alter upright configurations without prior written structural engineering approval from AME Storage Solutions LLC.
• To immediately decommission and unload any bay that suffers mechanical forklift impact or structural deformation until certified repair or component replacement is completed.

AME Storage Solutions LLC provides a comprehensive 5 to 10 Year Structural Warranty against defects in raw materials and manufacturing fabrication:

• Warranty Scope: Covers failure of certified steel components, welds, powder coating, or galvanization under normal recommended warehouse environmental conditions.
• Exclusions: Excludes damage resulting from forklift collisions, overload exceeding rated UDL capacity, unauthorized structural alteration, ground subsidence, earthquakes, chemical corrosion, water flooding, or failure to perform recommended periodic safety inspections.
• Maintenance Agreements: AME offers annual preventative maintenance, torque auditing of baseplate anchors, and SEMA-certified safety inspection certificates required for facility insurance renewals.

All technical drawings, CAD layouts, 3D structural models, load distribution diagrams, engineering calculations, brochures, brand trademarks, and website content generated by or associated with AME Storage Solutions LLC remain the exclusive intellectual property of AME Group.

The Client is granted a non-exclusive, non-transferable license to utilize the project layouts exclusively for the installation and operation of the specific warehouse facility. Reproduction, re-engineering, or sharing of our proprietary designs with competitive fabricators is strictly prohibited.

To the maximum extent permitted under applicable law:

• AME Storage Solutions LLC shall not be liable for any indirect, incidental, special, punitive, or consequential damages, including loss of business profits, supply chain interruptions, downtime, or inventory spoilage.
• Our total cumulative liability arising out of or related to any project contract shall be strictly capped at the total amount actually paid by the Client to AME Storage Solutions LLC under the applicable contract.
• Force Majeure: Neither party shall be liable for delay or failure of performance due to acts of God, extreme weather events, seaport blockages, global steel raw material supply embargoes, regional armed conflict, civil unrest, or statutory governmental restrictions.

These Terms and Conditions and any contractual disputes or claims arising out of or in connection with them shall be governed by and construed in accordance with the substantive laws of the United Arab Emirates.

Both parties agree to submit to the exclusive jurisdiction of the competent Courts of the United Arab Emirates, or arbitration under the rules of the Dubai International Arbitration Centre (DIAC).

AME Storage Solutions LLC reserves the right to update or amend these terms periodically to reflect statutory updates or operational modifications.